The festive season is a time for joy, family gatherings, and well-earned holidays. For car rental companies, however, it can also bring unique operational challenges. High demand, limited staff availability, and public holidays require careful planning to maintain smooth operations while maximising revenue.
Rental Car Manager (RCM) offers two powerful features to help you navigate the holiday season efficiently: Do Not Rent (DNR) Days and Holiday Extra Fees. These tools can help you streamline operations, enhance customer satisfaction, and boost profitability. Here’s how:
1. Simplify Holiday Operations with Do Not Rent (DNR) Days
Public holidays often mean altered business hours or full closures. With RCM’s Do Not Rent Days, you can effortlessly manage these scenarios:
- Control Pickups and Drop-offs: Configure DNR Days to restrict pickups, drop-offs, or both on specific dates like Christmas Day or New Year’s Day.
- Tailor for Specific Locations: Apply settings globally across all locations or customise them for individual branches.
- Flexible Scheduling: Set DNR Days for single dates, extended periods (e.g., 15th to 30th December), or recurring days (e.g., every Sunday during December).
- Manual Overrides: Enable manual overrides to grant exceptions if necessary, ensuring customer flexibility when needed.
By proactively managing DNR Days, you can set clear expectations with customers, reduce staff strain, and avoid logistical headaches during the holiday rush.
2. Boost Revenue with Holiday Extra Fees
The holiday season often demands additional resources, from staff working overtime to managing higher operational costs. RCM’s Holiday Extra Fees feature allows you to offset these expenses and maximise revenue:
- Customised Charges: Add a fixed holiday surcharge to bookings made for pickup or drop-off on public holidays like Christmas or Boxing Day.
- Effortless Integration: Once configured, holiday charges automatically appear on the Booking Fees tab, ensuring a seamless customer booking experience.
- Location-Specific Options: Apply fees to all branches or tailor them for specific locations, depending on your business needs.
Holiday Extra Fees ensure your business remains financially viable during peak periods while maintaining the high service standards your customers expect.
Why These Features Matter for Car Rental Companies
The holiday season can be unpredictable. Whether it’s managing closures, maintaining operational clarity, or ensuring adequate compensation for holiday-period bookings, RCM’s DNR Days and Holiday Extra Fees provide you with the flexibility and control you need.
Key Benefits:
- Enhanced Efficiency: Avoid last-minute scheduling chaos with proactive DNR Day configurations.
- Improved Customer Experience: Provide clear, upfront information to customers about availability and fees.
- Increased Profitability: Offset holiday operating costs with automated surcharges.
Prepare Your Business for the Festive Season
As the holidays approach, now is the time to set up DNR Days and Holiday Extra Fees in your RCM system. These tools ensure your car rental business operates smoothly while optimising your revenue opportunities.
Let the festive season be a time of growth and satisfaction for your business. With RCM, you’re equipped to handle the holidays with confidence and ease.
Not using Rental Car Manager yet? Get in touch today to discover how our powerful tools can transform your car rental operations.
Happy Holidays from the team at Rental Car Manager! 🎄